Sales and Product Service

Fire Suppression Install Technician

Job Description

JOB PURPOSE

• Carry out maintaining, repairing, and inspecting activities on Sandvik Fire Suppression, using diverse tools and techniques, with limited supervision.

• Workshop or customer site based, working under guidance of more senior service technicians.

MAIN RESPONSIBILITIES

• Repair and replaces parts, following instructions and technical equipment manuals on Sandvik Fire Suppression

• Interpret basic mechanical designs and maintenance manuals, assembling and dismantling to make necessary alignments and adjustments.

• Perform maintenance tasks independently and verify task results and tracks operating equipment to detect possible problems.

• Report and document executed work according to relevant procedures and work instructions.

• Basic customer communication – can explain basic operating procedures and refer to responsible/relevant person.

• Give feedback to line manager/team leader with regards to equipment maintenance and service challenges.

• Limited guidance to level 1/trainees.

• Ensure that all work procedures (utilizing the tools provided), are carried out according to safety standards.

• Prepare and execute all activities in line with SHEQ rules, regulations, procedures, instructions, guidelines, and promote awareness, including addressing anomalies to others.

• Up to 50% travel for this position

• Preferred living location is Knoxville, TN area

Your profile

You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 5 years related experience with industry-specific equipment. Experience with underground and/or surface mining equipment is highly preferred, and diesel and high voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction. The ability to work a varied shift schedule is required for this role.

The Service Technician will also possess:

• Excellent troubleshooting ability with strong diagnostic and problem-solving skills

• Knowledge of hydraulics, pneumatics and electrical systems

• Ability to read blueprints and interpret equipment schematics

• Computer literacy

• Ability to facilitate technical training and impart detailed information

• Must confirm to ISO Standards

Benefits

Sandvik offers a phenomenal catalog of benefits and employee perks such as:

• Benefits eligibility that begin 30 days after start date

• Health care eligibility that includes, medical, dental, vision, prescription and telemedicine

• Paid vacation with up to 40 hours available to roll over in to the next year

• Toolkit valued at $1500 and a yearly $500 allowance

• A very strong 401(k) retirement savings plan. We contribute 5% annual salary to the Retirement Savings plan. We also match 50% of the first 6%.

• Tuition reimbursement

In addition to these outstanding benefits, Sandvik provides all Field Service Technicians with a company laptop and cell phone, Sandvik uniforms and company issued service truck (depending on location).

Sandvik provides opportunities for competence development and training, as well as, opportunities for career advancement. We believe diversity is meaningful for success and growth.

How to Apply

For consideration, please apply https://www.home.sandvik/en/careers/ for the Fire Suppression Install Tech position, Job Req. ID# R0066199.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.